General Terms & Conditions

Here you will find all important information for your holiday at the Sulfner

  • There is a supplement of € 15,00 per day for dogs (food not included), please bring your own dog basket and blanket.

  • You may settle your hotel bill in foreign currency at the rate on the day of payment by means of EC card or credit card (Visa, MasterCard). Limited cash payment in accordance with Italian regulations.
Trip cancellation insurance

Occasionally, something can happen before the start of a trip. With our cancellation insurance you are financially covered. Should a booked stay at a hotel be delayed, or even not taken up or prematurely broken off, cancellation charges can be redeemed. In order to save you any expenses in such cases, we recommend you take out this trip cancellation insurance, with which you are covered by the Europäische Reiseversicherung's travel insurance.

Please fill out the form application trip cancellation insurance

  • The right of withdrawal as laid down in the Consumers' Code (notification pursuant to Part III, Section III, Paragraph I of Italian Legislative Decree no. 206/2005, Consumers' Code) is not contemplated. However, we are willing to apply the following conditions for withdrawal: for cancellations more than one month before the date of arrival a charge of 10% of the hotel price is made. For cancellations made between 15-30 days beforehand we charge 30%, for 7-15 days 50% and for cancellations made less than one week beforehand the full amount is payable.